Build or launch
Get the structure, economics, people, systems, and controls right before opening or expansion.
Training & Certification
U.S.-based · Global reach
Food Safety & Alcohol Service Training
Training must do more than help employees pass a test—it must change what happens during receiving, preparation, service, closing, alcohol sales, and incident response. Cole supports food-handler and food-protection-manager preparation, responsible alcohol-service training, ServSafe program coordination, renewal planning, exam and proctor coordination through authorized providers where required, and site-specific reinforcement for managers and frontline teams. Content can be aligned with the operation’s menu, service model, local requirements, allergen risks, age-verification procedures, refusal-of-service standards, documentation, and escalation expectations.
What this work is designed to deliverBetter-prepared employees, stronger certification coverage, safer food and alcohol service, improved inspection readiness, and documented training accountability.
Discuss this capability How we help
Senior expertise.
Practical execution.
Training must do more than help employees pass a test—it must change what happens during receiving, preparation, service, closing, alcohol sales, and incident response. Cole supports food-handler and food-protection-manager preparation, responsible alcohol-service training, ServSafe program coordination, renewal planning, exam and proctor coordination through authorized providers where required, and site-specific reinforcement for managers and frontline teams. Content can be aligned with the operation’s menu, service model, local requirements, allergen risks, age-verification procedures, refusal-of-service standards, documentation, and escalation expectations.
Our operating approachNo seagull management. We can enter at the diagnostic, planning, implementation, stabilization, or ongoing-advisory stage—and remain accountable through execution, adoption, and a sustainable handoff.
Assess required food-handler, manager, allergen, and responsible alcohol-service credentials by role, location, and renewal date.
Coordinate ServSafe and other approved course preparation, authorized instruction, examination, proctoring, certification, and renewal where applicable.
Train teams on time and temperature control, cross-contamination, allergens, sanitation, illness reporting, receiving, storage, and corrective action.
Build responsible alcohol-service practices covering age verification, identification review, intoxication indicators, refusal of service, incident response, and documentation.
Translate course standards into site-specific procedures, manager coaching, shift tools, observation, and retraining on the floor.
Create training records, certification trackers, renewal alerts, and accountability for maintaining required coverage across locations and shifts.
When to bring us in
Before a decision.
During a transition.
When performance slips.
Fix or stabilize
Step into an urgent gap, stop leakage, restore accountability, and protect the business.
Improve or grow
Strengthen the operating platform before scaling, transacting, refinancing, or adding leadership.
Flexible engagement
Focused project
A defined issue, deliverable, timeline, and implementation plan.
Fractional leadership
Hands-on senior ownership without adding a permanent full-time executive.
Ongoing advisory
Regular operating review, decision support, accountability, and governance.
Step in where it matters